Even though millions travel by train, there are many railway rules which passengers are not aware of. At RailYatri, it is our constant endeavour to bring forth information that would help solve your travel worries. Today we bring you a some railways rules that you have never heard before.
Rule #1: The rule of two stops
In case you miss to board the train from your designated boarding station, the TTE cannot allocate your berth to anyone else until the train passes the next two stops or in the next one hour (whichever is earliest). The rule thus allows you to board the train from the next upcoming station, if that is feasible. Once the train has passed these stops (or the time line), the TTE is free to allocate the seat only to the next person on the RAC list.
Note: On missing the train you need to file a TDR and if sanctioned you will get a 50% refund on the base fare. You can cancel a ticket 3 hours after the train’s departure from the boarding station if the journey was for a distance of 200 KM; 6 hours after – for a journey of 201-500 KM and 12 hours, if the distance is more than 500 KM.
Rule #2: Sleeping hours for middle berth occupant
The rule says that any occupant of the middle berth cannot keep the berth up beyond the sleeping hours. The sleeping hours have been earmarked between 10 PM to 6 AM. The berth should be lowered after the said time to accommodate the smooth seating of co-passengers.
Note: The rule mandates that all the passengers should be comfortably seated in the lower berth during the day hours. So, having the middle berth up beyond the earmarked hours is actually an offence.
Rule #3: Carrying birds in train
If you want to travel with your avian bird then you have to adhere to certain Indian railways rules. First of all, you cannot carry the bird along with you in the regular coach. Your bird will be treated as freight and placed in the luggage van. Chapter 10 of the Indian Railways Commercial Manual, clearly states that: the responsibility for the well being of the bird (in this case) lies with the owner. You have to fill up a form where the value of the bird, their number, the number of cages and its dimensions should be clearly mentioned. It is the responsibility of owner to provide food and water for the bird while in transit. As you will not be allowed into the luggage van, so stock the cage with sufficient water and food to last the journey.
Note: Indian Railways does not permit the transportation of exotic bird species, and even parrots fall under such category. So seek clarification (about Bird species in question) before booking.
Rule #4: Toilets for locomotive drivers
It has been 163 years since the first train chugged in India, but till date, the locomotive pilots (drivers) have to ignore their nature’s call for hours as there is no toilet in the engine. The logic against providing such a basic facility, is to avoid unnecessary train delays (as trains have to be stopped while the driver uses toilet).
Note: In the last Rail Budget some special engines were commissioned with the provision for lavatories. But none are in action till date!
Rule #5: Prices of packed food within the station premise
The Railways Act of 1989 clearly states that the IRCTC authorized food vendors selling packed food items or water bottles cannot sell their goods over the MRP. Any vendor if caught in the act, would be punished with a hefty fine and may have the license cancelled. Railways have a toll free number of 1800111321 to register complains in this regard.
Rule #6: Refund policy for lost tickets
Suppose you have an upcoming journey, and find that somehow you have lost or misplaced the ticket/s, there is still a way to go ahead with the journey. You can approach the Chief Reservation Supervisor at the boarding station and submit an application requesting the issuance of a duplicate ticket. Alongside the application you would be asked to submit a xerox copy of identity card.This request would be entertained only until 24 hours before the journey time. After inspection, the duplicate ticket would be provided on payment of a nominal processing fee. In case, you find the original ticket, you can claim refund on processing charge for the duplicate ticket. To get such refund you need to furnish the original as well as duplicate ticket to the same official.
Note: When a duplicate ticket is issued, your ticket gets blocked. You can no longer cancel or alter this ticket any further. This is done to protect railways from fake claims, where another person finds the ticket and pockets all the refunds from cancellation.
Rule #7: Extending the journey
During the peak seasons, many passengers have to book tickets to an earlier station than their original destination (dictated by unavailability of tickets). In such instance, there is a provision to extend the journey upon informing the TTE before reaching the destination station. In such case, the TTE will collect the extra fare and issue a ticket for forward journey. You might be provided a different berth though.
Note: You might have to carry on the remainder of journey in chair car if a vacant berth cannot be found.
Rule #8: Refunds for short terminated trains
Train services run smoothly when they get congenial conditions. If there is a landslide, flooding, earthquake, or any other natural calamity or technical problem the train services may halt at any time. This creates a lot of problems for the passengers. So, when a train is short terminated you are well within your rights to ask for a full refund from Indian Railways. As the rule states: if a train journey is not completed because of problems en-route and the Railways is not able to make any alternate arrangements, then the full fare paid for the booked journey will be refunded. In such a case, the passengers should surrender their tickets to the Station Master of the station where the train got short terminated.
Note: If the Railways make an alternate arrangement and you are not willing to avail it, then the Fare for the travelled portion will be retained and the balance will be refunded after the ticket is surrendered.